HELP! black screen bugs

[littlepudintater]

i dont really know how

[Penumbra]

For showing us the running application:

Code: [Select]

Press Ctrl-Alt-Delete and select "Start Task Manager." 

Click the "Processes" tab and resize the window so that we can see everything (no scroll bar).

With the Task Manager as the active window, hold Alt and press "Print Screen" on the keyboard

Open up Paint and press Ctr-V to past the screenshot of the Task Manager into it.

Save the resulting image and attach it here.
For getting the DxDiag information

Code: [Select]

Click the Start Menu

Go to "Run" (in Windows 7 it's the "Search Programs and Files" text box)

Type:
     dxdiag

Press enter

A window will appear labeled "DirectX Diagnostic Tool"

Click the "Save All Information" button.

Attach the resulting file here


[littlepudintater]

this is some of it

[littlepudintater]

here is the dxdiag

[Penumbra]

If you could scroll that Process tab down to the bottom, and take a second one? That would be great!
One more thing, if you could, increase the column size, so all the text is visible as well?

Yet one more thing You can shrink the "User Name" column down to nothing, so you won't have to edit the screenshot. I forgot about that the first time, sorry.

[littlepudintater]

here it is

[x4000]

Looks like that ACDaemon.exe thing might be the problem right there: http://www.file.net/process/acdaemon.exe.html

https://www.google.com/search?q=acdaemon

But there's also a number of other processes there that look suspicious to me; I think there's quite a good argument for running multiple strong antispyware tools on the PC.

[x4000]

dmhkcore.exe as well: http://www.spydig.com/file-diagnosis/dmhkcore-exe.html (or http://www.file.net/process/dmhkcore.exe.html)

Looks like there's all sorts of stuff running on this machine that could interfere with all sorts of things.  The above one comes preloaded on Samsung machines it sounds like, but it sounds like it's also a vector for attack.

[littlepudintater]

so what do you recommend?

[x4000]

I think there's quite a good argument for running multiple strong antispyware tools on the PC.