Author Topic: Mantis BT OS Suggestion  (Read 781 times)

Offline dumpsterKEEPER

  • Sr. Member Mark II
  • ****
  • Posts: 361
Mantis BT OS Suggestion
« on: November 03, 2010, 02:41:57 pm »
I'm not sure where to make suggestions of this nature, so I'll toss it in here:

When creating new issues in the Mantis bugtracker, I think it would be helpful to be able to include basic OS information as part of a standard ticket field. Preferably going beyond simply Windows or OSX to include major releases for each OS. This would make it easier to report OS information with each ticket instead of including it in the body, and would also make it simpler to search or filter issues on the backend.

Obviously this wouldn't need to be a required field for suggestions and such, but for bug reports I try to make it a habit to specify the OS in case it makes a difference, and this would help formalize the process.

Offline Lancefighter

  • Core Member
  • *****
  • Posts: 2,440
Re: Mantis BT OS Suggestion
« Reply #1 on: November 03, 2010, 03:08:16 pm »
well, there is a section in the profile for your system specs and such, I believe for figuring out weird hardware related things..
Ideas? Suggestions? Concerns? Bugs to be squashed? Report them on the Mantis Bugtracker!

Author of the Dyson Project and the Spire Gambit

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: Mantis BT OS Suggestion
« Reply #2 on: November 03, 2010, 03:43:17 pm »
The tricky thing is that I don't want this to get too overwhelming for players making submissions, and in 90% of the cases the OS is wholly irrelevant.  My hope is that also the number of OS-related issues will continue to plummet, but I guess we'll see.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline dumpsterKEEPER

  • Sr. Member Mark II
  • ****
  • Posts: 361
Re: Mantis BT OS Suggestion
« Reply #3 on: November 04, 2010, 11:29:15 am »
The tricky thing is that I don't want this to get too overwhelming for players making submissions, and in 90% of the cases the OS is wholly irrelevant.  My hope is that also the number of OS-related issues will continue to plummet, but I guess we'll see.

That makes sense, I agree that it's good to keep things as simple as possible to reduce the barrier to creating new reports. I know that in a few other games that I've followed they've occasionally run into strange issues that turned out to be platform specific, which is what made me think that this might be useful data to trend over time to see if particular issues only showed up on a specific platform or release.

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: Mantis BT OS Suggestion
« Reply #4 on: November 04, 2010, 02:29:40 pm »
We've definitely had some OS-specific stuff already, but hopefully that's fading over time. :)
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!