Arcen Forums

Other => Website Support => Topic started by: BadgerBadger on May 15, 2017, 06:13:06 PM

Title: Many thumbnails missing in wiki
Post by: BadgerBadger on May 15, 2017, 06:13:06 PM
On a number of pages in the wiki I see "Error creating thumbnail: file missing" where there should be images. Two example are
https://wiki.arcengames.com/index.php?title=AI_War:Warheads
and https://wiki.arcengames.com/index.php?title=AI_War_2:Earlier_Than_Earlier_Alpha_Play_Instructions

Title: Re: Many thumbnails missing in wiki
Post by: Dominus Arbitrationis on May 15, 2017, 06:35:45 PM
This is a... strange issue. I don't see the actual images files at all. Are you able to tell me when you last saw an image on the wiki, besides the logo?
Title: Re: Many thumbnails missing in wiki
Post by: BadgerBadger on May 15, 2017, 06:45:37 PM
I don't recall, it's been some time; many weeks. It might be as far back as when the hacking incident happened.
Title: Re: Many thumbnails missing in wiki
Post by: Dominus Arbitrationis on May 15, 2017, 07:02:45 PM
I don't recall, it's been some time; many weeks. It might be as far back as when the hacking incident happened.

Okay. Right now, I'm contacting our backup provider to see if they have the files in a backup somewhere. I'm not sure how long they keep backups, but hopefully long enough.
Title: Re: Many thumbnails missing in wiki
Post by: BadgerBadger on May 15, 2017, 07:26:53 PM
I feel bad about not saying anything before now....
Title: Re: Many thumbnails missing in wiki
Post by: Dominus Arbitrationis on May 15, 2017, 07:29:28 PM
I feel bad about not saying anything before now....

In general, always contact us if something doesn't seem to be working as intended. Wed much rather it be a false alarm than someone come by in 10 years and say oh it hasn't worked for 10 years. :)
Title: Re: Many thumbnails missing in wiki
Post by: Dominus Arbitrationis on May 19, 2017, 04:29:40 PM

If you ever notice something isn't working the way you think it should be, please make a report on Mantis (https://bugtracker.arcengames.com/bug_report_page.php), the Forums (https://forums.arcengames.com/website-support/?action=post), or send us an email at [email protected] You can also reach out directly through PMs, Discord messages to a staff member online, email us directly, or contact us some other way.

I have been able to restore the vast majority of images. There are still some images that I was not able to restore. The list is in the spoiler tag.
01_01_MainMenu.jpg
01_01_MainMenu.png
01_02_GameSetup.jpg
01_02_GameSetup.png
01_03_GameJustStarted.jpg
01_03_GameJustStarted.png
01_04_Attacking.jpg
01_04_Attacking.png
01_04_b_PostAttack.jpg
01_04_b_PostAttack.png
01_05_FlaggingPlanet.jpg
01_05_FlaggingPlanet.png
01_06_SelectingController.jpg
01_06_SelectingController.png
01_07_SelectingPattern.jpg
01_07_SelectingPattern.png
01_08_ClickingBasicTurretry.jpg
01_08_ClickingBasicTurretry.png
01_09_Turretry.jpg
01_09_Turretry.png
01_10_SensorScrambler.jpg
01_10_SensorScrambler.png
01_11_PassingThrough.jpg
01_11_PassingThrough.png
01_12_UhOh.jpg
01_12_UhOh.png
01_13_Bad.jpg
01_13_Bad.png
02_01_FindingThePlace.png
02_02_OpenUp.png
02_03_TargetAcquired.png
03_01_FindingIt.png
03_02_OpeningTheFile.png
03_03_TheLine.png

For the missing images, all someone has to do is upload them again, or an updated version of them and they will work without a problem. If there is a problem with them after upload, let me know and I can rebuild the images to make them work.

Please remember that I, and the rest of Arcen, would prefer you to "jump the gun" when reporting an issue rather than wait a while to see if it resolves itself. The sooner we know about a potential issue, the sooner we can look into it.