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Author Topic: When you run the game, "has stopped working".  (Read 16384 times)

Offline kamui31

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When you run the game, "has stopped working".
« on: March 26, 2012, 08:49:55 am »
I Has purchased product on Steam Korea.
 When you run the game, "has stopped working".
 Message is generated.
 My system is
 OS: Windows 7 Pro 64bit
 CPU: Intel Q8400
 RAM: 5Gb
 VGA: GTX 560Ti

 Purchase today and you can not run the game.
 The solution?

 See the attached file.

(Korea because people will not speak English well.

Please understand.)
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Offline tigersfan

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Re: When you run the game, "has stopped working".
« Reply #1 on: March 26, 2012, 10:35:41 am »
Hi,

I'm sorry you've run into this issue.

We had another Korean customer run into a similar issue with another of our games. It seems that it's an issue with the Microsoft Office IME. It looks like this issue can be solved by either reverting the IME, or by playing the game without using Steam.

You can read more about that here: http://www.arcengames.com/forums/index.php/topic,7429.msg61810.html#msg61810 .
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Offline kamui31

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Re: When you run the game, "has stopped working".
« Reply #2 on: March 26, 2012, 11:47:30 am »
OH! Thank you!! 
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Offline tigersfan

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Re: When you run the game, "has stopped working".
« Reply #3 on: March 26, 2012, 12:09:24 pm »
Sure thing! Let me know if that helps.
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