General Category > Tidalis Technical Support

redeem on steam error

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--- Quote ---Hello,

Thank you for contacting Steam Support.

Retail copies and other digital versions of this game cannot be registered through Steam. If you wish to create a shortcut to this game in your Library list, instructions can be found here:

Title: Adding non-Steam games to the Library tab

A full list of games with CD Keys that can be registered through Steam can be found at the following link:

Title: Retail CD Keys

Please let us know if you have further questions.
--- End quote ---

I believe this is a mistake on their side. We did get Steam redemption set up (see this post and its replies), but I vaguely recall that Tidalis might not have actually ever made it onto that Retail CD Keys page. From the sounds of it, getting this set up is a very manual process for them, so such a mistake wouldn't be impossible.

I'll ping Chris about this to see if there's anything he can find out.

Its not entierly a great big problem for me (theres enough games in my Steam list already), its just easier to find later, since I tend to clump anything not on the desktop into large folders that are. (And then forget what is in which one ::)) I've got plenty of other things to do while we wait here. (like AVWW  ;D)

I just purchased Tidalis as well using the coupon and have the same Steam error.

"Thank you for contacting Steam Support.

Unfortunately, used CD Keys (whether resold or given by an individual or a store selling used goods) cannot be activated via Steam.

If you have recently purchased this product, please contact the seller to discuss a refund or exchange. "

No help from Steam Support...  :(
I pm'ed BurtonJ, but no response yet.


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