I had several thoughts about the way things happened between watching the excelent cartoon videos and playing my first game of SBR. Now that I think that I had time to reflect on this here are my thoughts:
First of all the videos are perfect! I was amazed by them and I watched other people's reactions as they were watching them. That's customer winning material out there.
But my first reaction after the videos were: what's the name of the cute race? Failing to find that I went to do other things.
When I got in the beta, I started a few games to see how the different races look in order to find that cute race from the videos. First Flaw: There isn't a picture of each race at the selection screen. Moving on I noticed that the only place where I can see my race was the top left GUI triangle i.e. no race properties screen or anything for that matter.
After I restarted 5-6 times immediately in a row picking a different race in an effort to find that race in the videos, let's call them Blarghs cause I hate typing, I was finaly dissapointed. Second flaw: there are no Blarghs in the game.
In a simmilar fashion, I instantly took notice of the different building styles of my neighbours, but I was also dissapointed that all of my buildings look the same regardless of race choice. I understand that there might be too many specific buildings and that it would be prohibitive for the product to create art for all of them but still. If buildings are the center of the game and you plop them and look at them for 99% of your play time and you love them as they level up and become more awesome, then they are THE major mechanism to create immersion for the player especially if there's nothing else i.e. map units.
Reading later in the forums that they were meant as a generic "placeholder" race and proccessing all that, my marketing centers of the brain started kicking in:
1. You are creating huge consumer interest with specific cute cartoon characters only to shatter that expectation and dissapoint your customers with the final product.
2. There are people out there that expect to see race specific graphics for the activity taking place on the screen and especialy for their stuff that they INDENTIFY themselves.
3. Race immersion is totaly off and that will be a hurdle in holding player interest. I felt it after only playing 2-3 ACT1s.
4. There's the reason why Blizzard and other game studios spend major $$$ for videos and cinematics: Since games are an escape from reality the player expects to see and learn more in detail about his representation in this new reality and of the other characters. Otherwise the avatar-effect doesn't kick in at all or the player is prematurely ejected from the fantasy.
5. Videos create gameplay expectations. I knew that SBR is a 4x so I knew what I was getting myself into. In that sense the videos while funny and original don't indicate the type of gameplay that's in the game which for some other ppl might be considered even boring.
In closing, I have to say just 1 word: Blarghs!!! Add them later, add then in an expansion: it doesn't matter, just add them.