Arcen Games

General Category => Skyward Collapse => Skyward Collapse Technical Support => : Honknatter September 30, 2013, 06:57:20 PM

: Cannot un-install SC
: Honknatter September 30, 2013, 06:57:20 PM
Hi there,

I just fired up SC after some time of absence. Looks like I even missed an update/updates since the last time I played. Version was 2.001 so I just hit the update button in the main menu. Unfortunately, the updating process yielded an error (did not memorize the exact words, sorry). I peeked into the debug log, though. This is what I found in there:

:
GameInit (0 - 10/1/2013 12:31:12 AM)     10/1/2013 12:31:12 AM
GameInit (1 - 10/1/2013 12:31:12 AM)     10/1/2013 12:31:13 AM
GameInit (2 - 10/1/2013 12:31:13 AM)     10/1/2013 12:31:14 AM
audio load: 158     10/1/2013 12:31:14 AM
GameInit (3 - 10/1/2013 12:31:14 AM)     10/1/2013 12:31:14 AM
GameInit (4 - 10/1/2013 12:31:14 AM)     10/1/2013 12:31:14 AM
-----------
Load error: System.IO.DirectoryNotFoundException: Directory 'D:/Games/Skyward Collapse/RuntimeData/Expansions/1/Music/Ingame' not found.
  at System.IO.Directory.GetFileSystemEntries (System.String path, System.String searchPattern, FileAttributes mask, FileAttributes attrs) [0x00000] in <filename unknown>:0
  at System.IO.Directory.GetFiles (System.String path, System.String searchPattern) [0x00000] in <filename unknown>:0
  at MusicTypeData..ctor (MusicType Type) [0x00000] in <filename unknown>:0
  at MusicTypeData.Initialize () [0x00000] in <filename unknown>:0
  at Game.GameForm_Load () [0x00000] in <filename unknown>:0
  at Game.ContinueInitializeGame () [0x00000] in <filename unknown>:0
Stack Trace:   at System.IO.Directory.GetFileSystemEntries (System.String path, System.String searchPattern, FileAttributes mask, FileAttributes attrs) [0x00000] in <filename unknown>:0
  at System.IO.Directory.GetFiles (System.String path, System.String searchPattern) [0x00000] in <filename unknown>:0
  at MusicTypeData..ctor (MusicType Type) [0x00000] in <filename unknown>:0
  at MusicTypeData.Initialize () [0x00000] in <filename unknown>:0
  at Game.GameForm_Load () [0x00000] in <filename unknown>:0
  at Game.ContinueInitializeGame () [0x00000] in <filename unknown>:0


   at System.Environment.get_StackTrace()
   at ArcenDebugging.ArcenDebugLog(System.String Message, DebugLogDestination Destination, Boolean IncludeStackTrace, Verbosity Verbosity)
   at ArcenDebugging.ArcenDebugLog(System.String Message, DebugLogDestination Destination, Verbosity Verbosity)
   at ArcenDebugging.ArcenDebugLog(System.String Message, Verbosity Verbosity)
   at MainCameraLogic.LogWritten(System.String LogString, System.String StackTrace, LogType Type, System.Exception Cause, Boolean CameFromUnity)
   at MainCameraLogic.LogWritten(System.String LogString, System.String StackTrace, LogType Type, System.Exception Cause)
   at Game.ContinueInitializeGame()
   at Game.ContinueMultiStageProcess()
   at MainCameraLogic.MainUpdateLogic()
   at MainCameraLogic.Update()

10/1/2013 12:31:14 AM
:    -----------
Load error: System.IO.DirectoryNotFoundException: Directory 'D:/Games/Skyward Collapse/RuntimeData/Expansions/1/Music/Ingame' not found.
  at System.IO.Directory.GetFileSystemEntries (System.String path, System.String searchPattern, FileAttributes mask, FileAttributes attrs) [0x00000] in <filename unknown>:0
  at System.IO.Directory.GetFiles (System.String path, System.String searchPattern) [0x00000] in <filename unknown>:0
  at MusicTypeData..ctor (MusicType Type) [0x00000] in <filename unknown>:0
  at MusicTypeData.Initialize () [0x00000] in <filename unknown>:0
  at Game.GameForm_Load () [0x00000] in <filename unknown>:0
  at Game.ContinueInitializeGame () [0x00000] in <filename unknown>:0
Stack Trace:   at System.IO.Directory.GetFileSystemEntries (System.String path, System.String searchPattern, FileAttributes mask, FileAttributes attrs) [0x00000] in <filename unknown>:0
  at System.IO.Directory.GetFiles (System.String path, System.String searchPattern) [0x00000] in <filename unknown>:0
  at MusicTypeData..ctor (MusicType Type) [0x00000] in <filename unknown>:0
  at MusicTypeData.Initialize () [0x00000] in <filename unknown>:0
  at Game.GameForm_Load () [0x00000] in <filename unknown>:0
  at Game.ContinueInitializeGame () [0x00000] in <filename unknown>:0


   at System.Environment.get_StackTrace()
   at ArcenDebugging.ArcenDebugLog(System.String Message, DebugLogDestination Destination, Boolean IncludeStackTrace, Verbosity Verbosity)
   at ArcenDebugging.ArcenDebugLog(System.String Message, DebugLogDestination Destination, Verbosity Verbosity)
   at ArcenDebugging.ArcenDebugLog(System.String Message, Verbosity Verbosity)
   at Configuration.WriteToErrorFile(System.String ErrorFile, System.String ErrorName, System.String ErrorText)
   at MainCameraLogic.LogWritten(System.String LogString, System.String StackTrace, LogType Type, System.Exception Cause, Boolean CameFromUnity)
   at MainCameraLogic.LogWritten(System.String LogString, System.String StackTrace, LogType Type, System.Exception Cause)
   at Game.ContinueInitializeGame()
   at Game.ContinueMultiStageProcess()
   at MainCameraLogic.MainUpdateLogic()
   at MainCameraLogic.Update()

I didn't really know what to do at that point, so I just started the game again in order to see if I could rerun the update. Upon trying this, the game always got stuck while initialising. So I figured I'd try a reinstall. I executed the Uninstall Apllication in the SC folder and I was promptly asked if I wanted to remove the Nihon No Mura add-on. I confirmed and then Nihon No Mura only was removed. Basic SC is still there. Uninstall Shortcuts are removed too. Furthermore, the base game is not listed in the Win7 'Programs & Features' list. I'm kind of at a loss right now. I don't really see a way of removing SC except for manually deleting the folder. Would that be a problem?

Thanks in advance
: Re: Cannot un-install SC
: x4000 September 30, 2013, 06:59:12 PM
If you email us at arcengames at gmail dot com, we can get you the official Nihon no Mura installer that includes the music -- looks like you have the version that was missing it, which is what causes that issue.  Sorry about that!