Arcen Games

Games => Bionic Dues => Topic started by: Vyndicu on October 08, 2013, 02:46:22 PM

Title: Game Breaking Issue (Screen won't stay still)
Post by: Vyndicu on October 08, 2013, 02:46:22 PM
I just brought the game on Steam. I installed it and tried to run once. It turned blank and I had to ctrl + alt + del to get out. Even the error message window would not show up. I don't know if this would cause the issue I am having now.

I run it a second time. No issue whatever on start up. At the main menu everything seem to be working fine. As soon the screen can be moved with wasd keys. It will always roll in a single direction forever. So as soon I start a mission I lose the sight of where my exo are and I can't move it back. Same problem on the city map it will always stay locked on the top left corner as soon I zoom in.

As a result it is almost unplayable at the moment.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: keith.lamothe on October 08, 2013, 02:49:48 PM
Sorry to hear about the troubles.  Sounds potentially related to the position of the mouse cursor or to keys getting "stuck" input-wise.

Please try:

Main menu -> settings -> Extras tab -> disable the two "edge panning" toggles


Does that help?
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 08, 2013, 02:52:18 PM
Also, quite often when someone reports something like this with a game, they have a gamepad attached which is sitting upside down and thus has a thumb stick mashed down. Or when they started their computer a thumb stick was in a bad position and it calibrated wrong. Unplugging and re-plugging any gamepads also can help.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Vyndicu on October 08, 2013, 02:55:06 PM
Nope. Still panning in the same direction. Hmm I just had a thought.

I have a third party software for my mouse. Would turning that off help perhaps? No gamepad here, I do have a joystick but it is currently unplugged and stashed away.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 08, 2013, 03:07:05 PM
It could be, on the mouse. But if edge panning is off, there should be no way the mouse would be involved.

In the controls settings, you might try rebinding the keys for panning the view. You might also try tapping the arrow keys to see if one is stuck. Something is giving you some rather strange input, it sounds like. What OS are you on?
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Vyndicu on October 08, 2013, 03:12:46 PM
It could be, on the mouse. But if edge panning is off, there should be no way the mouse would be involved.

In the controls settings, you might try rebinding the keys for panning the view. You might also try tapping the arrow keys to see if one is stuck. Something is giving you some rather strange input, it sounds like. What OS are you on?

Well this is interesting. When I press wasd after rebinding. The panning do not respond in any way at all.

When I press right arrow the panning respond by moving to the right but still doesn't respond to up/down arrows.

OS is Window 7 64 bit.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Vyndicu on October 08, 2013, 03:22:10 PM
Hmm I just had that error I got when I first run Bionic Dues yet again. I can't bring the error window up. However in task manager I can see the title says "Fatal error in gc".
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 08, 2013, 03:24:46 PM
I'm a bit confused from the description.

That said, pan and move are two different actions. Move is by default wasd. Pan is by default the arrow keys. If you bind both to the overlapping bindings you may get oddness.

If you are getting a fatal error in the gc, that is incredibly strange and sounds like a bad install. Happens from time to time with steam. I suggest doing a verify on your local files for the game (it's under properties when you right click the game in steam). If some file is corrupt, that will fix it.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Vyndicu on October 08, 2013, 03:36:53 PM
I'm a bit confused from the description.

That said, pan and move are two different actions. Move is by default wasd. Pan is by default the arrow keys. If you bind both to the overlapping bindings you may get oddness.

If you are getting a fatal error in the gc, that is incredibly strange and sounds like a bad install. Happens from time to time with steam. I suggest doing a verify on your local files for the game (it's under properties when you right click the game in steam). If some file is corrupt, that will fix it.

I already tried verify and it said all files are valid.

Yeah definitely an issue with panning not move sorry for that confusion.  I guess I am too used to having wasd maped to panning in other games.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 08, 2013, 03:45:14 PM
Hmm. You might try shifting the panning to some other keys over than the arrow keys, in case there is something sending strange signals to your arrow keys. I'm not sure what that would be, but that's really the only thing I can think of at this point. It's a very unique issue to say the least.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Vyndicu on October 08, 2013, 03:53:10 PM
Hmm. You might try shifting the panning to some other keys over than the arrow keys, in case there is something sending strange signals to your arrow keys. I'm not sure what that would be, but that's really the only thing I can think of at this point. It's a very unique issue to say the least.

I am beginning to think the issue is not unique to just Bionic Dues.

I tried other games by Arcen and so far the issue cropped up in A Valley Without Wind (Not 2 and moving on world map not panning southwest instead of northwest). Northwest panning in shattered haven. Northwest panning in skyward collapse. But it doesn't show up at all in AI War: Fleet Command which make this all the more puzzling to me.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 08, 2013, 03:58:51 PM
I'm not surprised, as all use the unity 3d engine. Why it would not happen in ai war is a mystery to me. There is definitely something external to the games causing this, but I don't know what it would be -- some sort of software that impacts keys or mice or gamepads. I've gone through all the cases of such things that we've run into in the past -- usually it's the gamepad thing. I'm honestly not really sure what to tell you. You might try disabling that mouse program temporarily, or thinking if there is something else around. 500k copies of these games sold collectively, and this is the first report that wasn't solved by the solutions already suggested, so there is something very unique here.

Sometimes things like the office extensions for Asian characters can cause oddities with the unity 3d engine. Anything like that enabled?
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Vyndicu on October 08, 2013, 04:03:47 PM
I'm not surprised, as all use the unity 3d engine. Why it would not happen in ai war is a mystery to me. There is definitely something external to the games causing this, but I don't know what it would be -- some sort of software that impacts keys or mice or gamepads. I've gone through all the cases of such things that we've run into in the past -- usually it's the gamepad thing. I'm honestly not really sure what to tell you. You might try disabling that mouse program temporarily, or thinking if there is something else around. 500k copies of these games sold collectively, and this is the first report that wasn't solved by the solutions already suggested, so there is something very unique here.

Sometimes things like the office extensions for Asian characters can cause oddities with the unity 3d engine. Anything like that enabled?

I don't have anything like that. I will try disabling it soon. I already tried rebooting. Perhaps I could try reinstall only the Unity 3d Engine (not the full game but common component between all arcan games). Any suggestion toward reinstall unity 3d engine? If that make sense?
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 08, 2013, 04:09:53 PM
There is no common component on he hard drive between all the games; each game is its own self contained set of files. There are no outside dependencies, in other words.

From the sound of it, I would advise:
- unbinding the gamepad axes from the panning functions.
- rebinding the panning functions to some other keypad keys if it persists.

I did forget to mention that if you have a keyboard or similar with an extra trackball, that could be being detected as a gamepad axis I imagine. That would be a first, but it is plausible.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Vyndicu on October 08, 2013, 04:26:49 PM
There is no common component on he hard drive between all the games; each game is its own self contained set of files. There are no outside dependencies, in other words.

From the sound of it, I would advise:
- unbinding the gamepad axes from the panning functions.
- rebinding the panning functions to some other keypad keys if it persists.

I did forget to mention that if you have a keyboard or similar with an extra trackball, that could be being detected as a gamepad axis I imagine. That would be a first, but it is plausible.

Well it is the first time I experienced the issue in other games and I have used the same keyboard/mouse for a while now (little over a year or so). Like I said no trackball or gamepad.

The keyboard do not have a trackball. They are cyborg v 5 keyboard and mad catz rat 3. The following link should give you an idea of what kind of hardware I have. The mouse software is the driver available from their website.

http://www.newegg.com/Product/Product.aspx?Item=N82E16826618011

http://www.newegg.com/Product/Product.aspx?Item=N82E16823753003
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 08, 2013, 04:42:46 PM
Okay. What I can say is that we have not updates those other games; they are on an older version of unity. Unity tells us when a key is down or not, and that is it. We can of poll drivers or check hardware or do anything else; if unitiy lies about a key being down we have no way of knowing.

Did you try the unbinding? Did that not work?
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Vyndicu on October 08, 2013, 05:04:06 PM
Sorry for late reply. I just tried unbinding the arrow keys. Still panning. Is it by design that you can't unbind gamepad/mouse axes? Cause I tried clicking on them then right click and nothing.

Oh dear. I just tried to remap panning to JKLI and when I click to save. It pop up an application error. "The exception breakpoint A breakpoint has been reached. (0x800000003) occurred in the application at location 0x7719805d." Click on ok to terminate the program.

When I tried to load a save game bionic dues crop up with the "fatal error in gc" while running.

I load it again no "fatal error in gc". The panning still persist.

I feel like I am playing a Russia roulette right now.  :o
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: keith.lamothe on October 08, 2013, 05:15:05 PM
Sorry for late reply. I just tried unbinding the arrow keys. Still panning. Is it by design that you can't unbind gamepad/mouse axes? Cause I tried clicking on them then right click and nothing.

Oh dear. I just tried to remap panning to JKLI and when I click to save. It pop up an application error. "The exception breakpoint A breakpoint has been reached. (0x800000003) occurred in the application at location 0x7719805d." Click on ok to terminate the program.

When I tried to load a save game bionic dues crop up with the "fatal error in gc" while running.

I load it again no "fatal error in gc". The panning still persist.

I feel like I am playing a Russia roulette right now.  :o
Are you running an antivirus?  Those have caused fatal-error-in-gc messages for others in the past, with unity games (or unity itself, as developers).
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 08, 2013, 05:16:49 PM
Sounds like it is the gamepad bindings thing.  Why that is not working is a mystery to me -- it sounds like something very strange indeed is going on with your computer.  It's very hard to make the unity engine crash like that.

You may wish to open inputbindings.dat directly in notepad from the RuntimeData folder and change it manually there.

You have a pretty fancy keyboard and mouse, which is great, but I wonder if there is something strange with their drivers or companion software.  Sometimes there are emulation functions for doing key combos or autofire or other utility functions, and something like that might not play well at all if enabled strangely.

If you cannot disable the gamepad functions, however, that's a pretty good sign that they are being held down -- when you left click, it immediately sets it again instead of letting you then right-click it.  To get around that, you'd have to go into the inputbindings.dat to set it manually, since some sort of input that is reading as a gamepad is giving constant input.

And this explains why it does not do it in AI War, because AI War is our only game without any support for gamepads whatsoever.

That should solve the panning, although of it is spamming the internal engine with that much input I guess that may be related to the fatal errors.  I would definitely try and find out just what it is on your computer that is doing all that spamming.  Trying a different mouse temporarily, or a different keyboard, might not be a bad idea.  If unplugging one of them solves the problem, you've at least narrowed down your culprit.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: keith.lamothe on October 08, 2013, 05:21:53 PM
Here's the bit where folks with Avast version 8 (and apparently ESET, so perhaps others too) couldn't get Unity to run stably, due to crashes with that particular error message: http://forum.unity3d.com/threads/172934-Fatal-error-in-GC

While they were developers running the Unity Editor (which Bionic doesn't involve) it looks like the false positive is on one of the mono library files, so that would impact our games as well.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Vyndicu on October 08, 2013, 05:26:30 PM
Sounds like it is the gamepad bindings thing.  Why that is not working is a mystery to me -- it sounds like something very strange indeed is going on with your computer.  It's very hard to make the unity engine crash like that.

You may wish to open inputbindings.dat directly in notepad from the RuntimeData folder and change it manually there.

You have a pretty fancy keyboard and mouse, which is great, but I wonder if there is something strange with their drivers or companion software.  Sometimes there are emulation functions for doing key combos or autofire or other utility functions, and something like that might not play well at all if enabled strangely.

If you cannot disable the gamepad functions, however, that's a pretty good sign that they are being held down -- when you left click, it immediately sets it again instead of letting you then right-click it.  To get around that, you'd have to go into the inputbindings.dat to set it manually, since some sort of input that is reading as a gamepad is giving constant input.

And this explains why it does not do it in AI War, because AI War is our only game without any support for gamepads whatsoever.

That should solve the panning, although of it is spamming the internal engine with that much input I guess that may be related to the fatal errors.  I would definitely try and find out just what it is on your computer that is doing all that spamming.  Trying a different mouse temporarily, or a different keyboard, might not be a bad idea.  If unplugging one of them solves the problem, you've at least narrowed down your culprit.

After manually setting gamepad to none it worked as expected in Bionic Dues.

I went into AVWW 1 setting and move binding has the exact same issue. Look like I have to manual clear all of those gamepad setting to fix it.

I am glad we figure out what was the issue here! Perhaps a suggestion perhaps it would be wise to move away from depending on mouse clicks to confirm/change binding so it doesn't cropped back up again. Something more like "enter" to confirm keybinding.

Update: I manage to remove all gamepad up/down/left/right from all other arcen games that has support for it and there is no more unexpected panning/moving.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 08, 2013, 06:17:51 PM
That's great! If you see an issue with th crashes continuing, the antivirus notes Keith posted would still be the relevant thing.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Greywolf22 on October 09, 2013, 12:28:04 PM
I ran into something similiar like this when I was testing...turned out that since I had a gamepad and a joystick (hey I play some flight sim games...give me a break  ;) ) that it would default to the joystick and the pan left (if I remember correctly) would default to the throttle
on my joystick.

For me I simply unplugged the joystick and it worked fine.  Since I think mine was a rather unique case I never bothered to open a mantis
bug with it..since it wasn't the game causing the problem, but somehow defaulting the joystick as controller 1.

Anyway, yeah there can definitely be some wierdness when enabling the gamepad
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Cougar_DK on October 10, 2013, 10:50:28 AM
I have the same symptoms when I have my full flight gear attached: CH Fighterstick, CH Pro Throttle, CH Throttle Quadrant and CH Pro Rudders. Pulling them out gives me control over the map again.

And if I put them in again, the map scrolls away :)
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 10, 2013, 11:28:21 AM
Simply disabling the gamepad controls in the game will definitely solve the issue for you.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 10, 2013, 11:36:07 AM
Okay, I have put in a change to make it so that the panning functions are no longer default bound to the gamepad axes.  It will also return the keyboard panning functions to the defaults if you changed them.

Steam will automatically update the game, or you can restart steam to force a quicker update. :)
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: Cougar_DK on October 10, 2013, 03:36:36 PM
Simply disabling the gamepad controls in the game will definitely solve the issue for you.

Hi Chris,

Where do I do this?
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on October 10, 2013, 03:46:46 PM
It's in the settings menu, then controls. But if you restart steam and then run the game it should update so you don't have to do this anyhow.
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: qlf00n on March 15, 2014, 10:58:58 AM
Hi there,

I've just downloaded the demo of the game and I have the same issue (each time I start the tutorial or load the saved tutorial game it starts to move left). I've read all the tips through this thread and tried to manually edit the inputbindings.dat file but I am not sure which values needs to be set to disable gamepad. Through game \ settings \ edit controls I do see five buttons for keybindings but in the file there are 7 positions separated with '|' as well as the value 10 at the end of each line. I've tried to set the cursor ones to None beside the first position, but it didn't helped, the game still sees gamepad mapping.

I am running the demo on the laptop Dell Precision M4700, and I do have two wireless mice connected via USB. I've tried do disconnect the USB dongles but nothing was changed.

BTW, as I do see you have included some changed in the game but I have no way to guess whether they are in the demo I've downloaded. Also, at the end of demo installation process, I've spotted such weirdness in the label text on the form:

(http://i.imgur.com/gfjQXGC.png)
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on March 15, 2014, 11:00:57 AM
The changes to the game are not reflected in the demo, no.  Regarding the issue you are seeing, that's something where a gamepad input source is giving you feedback and pushing it in that direction.  What you'll want to do is either unplug your gamepad, or open up the inputbindings.dat file inside the RuntimeData folder in the game folder, and change anything that mentions "Axis" to be none like the other entries.

Thanks for checking out the game!
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: qlf00n on March 15, 2014, 11:12:16 AM
Whoa, that was the fast answer ;)

Anyway, this time it worked. For future reference, I've changed those lines:

KeyBinding:Ingame_Left_UKB3|LeftArrow|A|None|None|None|None|Left|10
KeyBinding:Ingame_Right_UKB3|RightArrow|D|None|None|None|None|Right|10
KeyBinding:Ingame_Down_UKB3|DownArrow|S|None|None|None|None|Down|10
KeyBinding:Ingame_Up_UKB3|UpArrow|W|None|None|None|None|Up|10

Replacing the last "set of values", like this:

KeyBinding:Ingame_Left_UKB3|LeftArrow|A|None|None|None|None|None|10
KeyBinding:Ingame_Right_UKB3|RightArrow|D|None|None|None|None|None|10
KeyBinding:Ingame_Down_UKB3|DownArrow|S|None|None|None|None|None|10
KeyBinding:Ingame_Up_UKB3|UpArrow|W|None|None|None|None|None|10

Now, it's time to play ;)
Title: Re: Game Breaking Issue (Screen won't stay still)
Post by: x4000 on March 15, 2014, 11:44:29 AM
Glad I could help! :)