Primarily for new moderator/admin Dune, but we know a lot of folks find this sort of thing interesting, so here it is for everyone.
If any other indies are using a bugtracker, this isn't a bad approach to take, incidentally -- we've handled almost 20,000 reports over the last 7 or so years in this. The first two years were spent with bug reports going through our forums -- yuck! Definitely glad not to be doing that anymore.
