Author Topic: Ancient Shadows Key STILL Won't Register  (Read 5396 times)

Offline LaughingThesaurus

  • Master Member Mark II
  • *****
  • Posts: 1,723
Re: Ancient Shadows Key STILL Won't Register
« Reply #45 on: March 29, 2013, 09:08:53 pm »
Well, I mean, he literally was the entire only reason that sale happened. Regardless, I see what you mean. Steam takes like 30% from what I understand, so that's a good deal of it gone even before splitting it.

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: Ancient Shadows Key STILL Won't Register
« Reply #46 on: March 29, 2013, 09:10:50 pm »
Right.  And in terms of the splits, sure if he told us how many he bought then we could just make sure he gets reimbursed for those parts.  So he'd be out 30% plus tax in that case.  But if he's quietly buying things without telling anyone, that's the numbers I noted.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline Cyborg

  • Master Member Mark III
  • *****
  • Posts: 1,957
Re: Ancient Shadows Key STILL Won't Register
« Reply #47 on: March 29, 2013, 09:12:56 pm »
If that's what Keith is doing, I appreciate that, but I wouldn't take that from him.
Kahuna strategy guide:
http://www.arcengames.com/forums/index.php/topic,13369.0.html

Suggestions, bugs? Don't be lazy, give back:
http://www.arcengames.com/mantisbt/

Planetcracker. Believe it.

The stigma of hunger. http://wayw.re/Vi12BK

Offline keith.lamothe

  • Arcen Games Staff
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 19,505
Re: Ancient Shadows Key STILL Won't Register
« Reply #48 on: March 29, 2013, 09:14:13 pm »
If that's what Keith is doing, I appreciate that, but I wouldn't take that from him.
Well, if you think I made a promise, then let me make good on it.  Otherwise let's just move on.  I agree with you that the situation is not ideal and we'll certainly try to do better in the future.
Have ideas or bug reports for one of our games? Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline Echo35

  • Master Member Mark II
  • *****
  • Posts: 1,703
  • More turrets! MORE TURRETS!
Re: Ancient Shadows Key STILL Won't Register
« Reply #49 on: March 29, 2013, 09:19:34 pm »
If that's what Keith is doing, I appreciate that, but I wouldn't take that from him.
Well, if you think I made a promise, then let me make good on it.  Otherwise let's just move on.  I agree with you that the situation is not ideal and we'll certainly try to do better in the future.

Yeah, I figured you guys could just like, generate keys or something, but I guess it makes sense that it has to be purchased by someone. Kinda feel bad now, lol. Oh well, thanks for being way more helpful than you needed to be!

Offline keith.lamothe

  • Arcen Games Staff
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 19,505
Re: Ancient Shadows Key STILL Won't Register
« Reply #50 on: March 29, 2013, 09:20:51 pm »
It's not a big deal, nothing to feel bad about.
Have ideas or bug reports for one of our games? Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: Ancient Shadows Key STILL Won't Register
« Reply #51 on: March 29, 2013, 09:21:54 pm »
We can ask Valve and they can generate keys for us, but that gets back to the whole "trying not to hassle them because we need them to carry our next two games or I get the fun of laying off people for real" thing.  Ancient Shadows isn't set up to be able to generate keys at all, since none ever were, so that actually requires two different requests on my part, and yet more hassle to them.  Just requesting keys through their normal interface if it was set up isn't as big a deal and is something I could just do and not have to bug someone specific.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: Ancient Shadows Key STILL Won't Register
« Reply #52 on: March 29, 2013, 09:25:28 pm »
Also, lest you think I'm being dramatic and just messing around with players, let me note:

-I've taken no salary yet this year at all.
-I've spent $35k of my own money to stave off layoffs of other staff.
-If Valley 2 or Shattered Haven had sold better we wouldn't be in this position.
-Past June I can't hold the layoffs back any longer if we don't get something earning more money.
-Specifically, Erik, Josh, and Blue would lose their jobs, and Heavy Cat would get less contracts from us, thus also causing issues for their artists and so on.


Am I being overly paranoid about bugging Valve?  Probably so.  They are good folks.  But you would not believe my stress levels these days, and I am taking absolutely no chances where I can help it.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline contingencyplan

  • Full Member
  • ***
  • Posts: 147
Re: Ancient Shadows Key STILL Won't Register
« Reply #53 on: March 29, 2013, 10:07:31 pm »
Also, lest you think I'm being dramatic and just messing around with players, let me note:

-I've taken no salary yet this year at all.
-I've spent $35k of my own money to stave off layoffs of other staff.
-If Valley 2 or Shattered Haven had sold better we wouldn't be in this position.
-Past June I can't hold the layoffs back any longer if we don't get something earning more money.
-Specifically, Erik, Josh, and Blue would lose their jobs, and Heavy Cat would get less contracts from us, thus also causing issues for their artists and so on.


Am I being overly paranoid about bugging Valve?  Probably so.  They are good folks.  But you would not believe my stress levels these days, and I am taking absolutely no chances where I can help it.

Holy ****. Didn't realize that y'all were in that kind of straits. Just bought Valley 2 for me and my girlfriend. Not much, but hopefully it'll help. :) (And yes, I realize that wasn't the point of your post, and no, you didn't force me to buy it or something. :) )

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: Ancient Shadows Key STILL Won't Register
« Reply #54 on: March 29, 2013, 10:10:40 pm »
Well, thanks for the support.  And really, as a company we are in no danger.  There is actually more than enough income for Keith, Pablo, and myself.  The problem is that we're trying to grow at least a little bit, and we're having growing pains.  That isn't risking sinking the boat, but part of why we're so productive these days is we have a larger staff.  That larger staff, and much of that extra productivity, is what is at risk.  And it's the livelihoods of several people, obviously, which I take very personally and seriously as well.  Arcen will remain here one way or another, but basically bad things happen to good people if we don't meet our goals.  Valley 2 and Shattered Haven were supposed to be a salve for the situation, but... well, not so much yet.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline onyhow

  • Full Member
  • ***
  • Posts: 122
  • Nuclear powah!
Re: Ancient Shadows Key STILL Won't Register
« Reply #55 on: March 31, 2013, 12:44:06 pm »
The thing is that you guys really need more promotion...I hardly see much promotion for Valley 2 or Shattered Haven at all, so I doubt that people who aren't Arcen fans would take note of new games...

Still hope for the situation to get better though!

Offline keith.lamothe

  • Arcen Games Staff
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 19,505
Re: Ancient Shadows Key STILL Won't Register
« Reply #56 on: March 31, 2013, 07:44:32 pm »
The thing is that you guys really need more promotion...I hardly see much promotion for Valley 2 or Shattered Haven at all, so I doubt that people who aren't Arcen fans would take note of new games...

Still hope for the situation to get better though!
Trust me, we get all the promotion we can :)  No lack of trying there.
Have ideas or bug reports for one of our games? Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline Vitka

  • Newbie Mark II
  • *
  • Posts: 24
Re: Ancient Shadows Key STILL Won't Register
« Reply #57 on: April 02, 2013, 06:05:20 am »
I'd be very happy if I could activate my pre-purchased AS key on Steam, but I wasn't promised it - in fact I specifically asked Keith via PM and it was just that - no promises. It's certainly unfair to have him give out keys at his own expense. Especially if one can buy it themselves very cheapy.

That being said, I hope Arcen folks will keep trying to get it through Valve, whenever they're comfortable with that.