General Category > AI War Classic - Technical Support

Steam version not running, can't access licence keys & unlock non-Steam.

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x4000:
I've never heard of MSEE causing any sorts of problems at all, but you never know.

Regarding log files, incidentally if you can post the output.log from your AIWar_Data folder after a crash, plus whatever text files are logged into the RuntimeData folder, those would be helpful.  I'm honestly not sure why the unity 3d engine asks you to send us the other files, as it's not useful to most developers since we don't have the unity 3d source code.

x4000:
Oh!  I keep forgetting, it's not always antivirus.  Honestly I really doubt MSEE is messing with it.

However, as noted in a few other places, WindowBlinds hates newer versions of the unity engine: http://www.arcengames.com/forums/index.php?topic=14124.0

So does msi afterburner: http://steamcommunity.com/app/273070/discussions/0/558753803782716565/#p4

Why those just hate the newer version of unity is unknown to me, but so it goes. :/

Unacosamedarisa:

--- Quote from: x4000 on August 11, 2014, 04:24:14 pm ---Regarding log files, incidentally if you can post the output.log from your AIWar_Data folder after a crash, plus whatever text files are logged into the RuntimeData folder, those would be helpful.
--- End quote ---

I'm not getting any log files like that... nothing being created/logged in either AIWar_Data folder, or the RuntimeData folder. Only the *DATE/TIME* folders next the executable, as I linked in the OP.

Unlike the other cases, I am getting nothing when I try to run the game/exe... just the "Oops!" window. No AIWar.exe window, no Game Init stuff.

I have neither Windowblinds nor Afterburner installed. Have tried uninstalling MSEE, no change. Will restart my machine, just incase it's something left hanging around.

keith.lamothe:
Odd, usually it's one of the above.

For diagnostic purposes:

1) do any of our other games run ok on your system?

2) do you have any other machines to test AIW on?

x4000:
Wow, that is really very unusual.  How is the RAM usage on your machine?  Do you have any other sorts of unusual programs that hook into other programs?  It used to be that things like XFire did that, although it was never a problem crashing anything that I was aware of.

Also, do you have the Korean language bar from MS Office installed?  That's been known to mess with a variety of games when enabled.

Another thing from the other thread on TLF that might be useful:


--- Quote ---Well... I'm doing general googling on other unity games, because most likely it's something that affects all of them given when you are seeing the crashes. There is some good stuff on the Kerbal Space Program page here: http://forum.kerbalspaceprogram.com/threads/24536-Self-help-for-crashes-look-here-first-if-KSP-crashes

I hope one of those helps! Some of the items there were news to me -- particularly the thing with multi-core processors on 32bit machines causing issues, and the Athlon issue. Fortunately they've figured out solutions to those oddities and have posted them in a handy FAQ.

Even though you use Microsoft Security Essentials, I would also think that the notes about putting an exception on the entire steam folder as a test might work.
--- End quote ---

Someone else pointed out this:


--- Quote ---I had similar problems with a non-steam version (humblebundle). I tried everything mentioned here. I seem to have the game working. I moved the game folder to the root of my drive (C:\TheLastFederation) I made an exception on Avast, ran a windows update as referenced here. http://forum.unity3d.com/threads/172934-Fatal-error-in-GC
I also ran the program as an administrator and ran windows XP compatiblity mode. XP mode is the last thing I tried. Maybe it is what worked.
--- End quote ---

This also:


--- Quote ---I had the same issue as above (GOG Version), but my solution was not the antivirus, but that I had Peer Block enabled. It seems that if anything prevents the game from contacting whatever server it reaches out to upon startup, you get a crash.
--- End quote ---

I responded with this:

Apologies for the delay in my response, somehow I missed this. The game is reaching out to check for updates, nothing more. If you want to disable updates for the game (which really isn't the best thing, but you can), then you can download the following file and put it in your RuntimeData folder inside your game install folder: http://www.arcengames.com/share/settings.dat

That file is a mostly-empty settings file that does nothing except turn off the automatic updates check (which simply downloads an xml file from an amazon s3 bucket, which then lets you know if there are newer versions of the game for you to optionally download). If you turn that off, then no network-connection-blocking programs should have a problem with the game.


I hope that one of these helps!

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