Author Topic: [Solved] zenith remnant will not install  (Read 2005 times)

Offline billboo151

  • Newbie
  • *
  • Posts: 2
[Solved] zenith remnant will not install
« on: January 27, 2010, 04:28:07 am »
when I try to manually install zenith remnant i get a message saying no updates are available current version 3.0.1.9 your software is up to date

on the main game screen it says content for zenith remnant none

there is no button do download zenith remnant I purchased a key and would like to play this game

I have redownloaded the patch manually many times with always the same result any help would be appreciated.
« Last Edit: January 27, 2010, 02:07:55 pm by x4000 »

Offline carlosjuero

  • Full Member Mark III
  • ***
  • Posts: 211
Re: zenith remnant will not install
« Reply #1 on: January 27, 2010, 06:49:50 am »
It should be showing ZR in the Updates tab - but it is no longer showing there for me either (I don't own it but it normally shows up as downloadable for trial purposes at least).

Have you tried using the 'Install Manually Downloaded Patches' button?

Offline Fiskbit

  • Arcen Games Contractor
  • Master Member Mark III
  • *****
  • Posts: 1,752
Re: zenith remnant will not install
« Reply #2 on: January 27, 2010, 07:00:21 am »
In the Settings menu, is there an Expansions tab with an entry for The Zenith Remnant? If so, click on that and enter in your key to unlock and play it. AI War and The Zenith Remnant use the same executable, so that should work out fine. If it's some other problem, I'm not particularly sure how to help; someone else will be along later who could lend more of a hand.
Have ideas or bug reports for one of our games?  Click here to get started with Mantis for Suggestions and Bug Reports.  Thanks for helping to make our games better!

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: zenith remnant will not install
« Reply #3 on: January 27, 2010, 12:25:56 pm »
Many apologies, but it seems that if your main game version was greater than 3.000, it would not install the expansion via our updater.  Most people seem to download 3.0 and the expansion at the same time, or get the expansion through services like Steam or Impulse, which is I guess why this never came up until now.  I have put out a new beta release, 3.020, which resolves this.  If you update to 3.020, then it will let you manually install the expansion or download it automatically, whatever your preference is.  Again, my apologies, what a terrible oversight.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline billboo151

  • Newbie
  • *
  • Posts: 2
Re: zenith remnant will not install
« Reply #4 on: January 27, 2010, 02:03:25 pm »
thanks the patch fixed it

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: zenith remnant will not install
« Reply #5 on: January 27, 2010, 02:07:46 pm »
My pleasure!  Sorry for the trouble there.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!