Author Topic: This game must be launched from Steam!  (Read 5196 times)

Offline speyeware

  • Newbie
  • *
  • Posts: 1
This game must be launched from Steam!
« on: October 22, 2009, 10:03:43 pm »
When trying to launch the game from steam I get an error message stating "This game must be launched from Steam!  IsSubscribedApp Failed".  I do not know if this is a problem with your application, steams interaction with your application, or my doing.  I am running Windows 7 Ultimate 64bit, my event viewer is clean (well... at least of related events), and have tried running steam as administrator.  Anything else I am doing wrong?

Offline Revenantus

  • Arcen Games Staff
  • Hero Member Mark III
  • *****
  • Posts: 1,063
Re: This game must be launched from Steam!
« Reply #1 on: October 22, 2009, 10:13:39 pm »
Hi speyeware,

Thanks for the report. I suggest contacting Steam's technical support department.

If they are unable to resolve the issue promptly, you can use the cd key you received from Steam to activate a copy of AI War downloaded from one of our mirrors - http://www.arcengames.com/aiwar_buy.php

To find your cd key, right click on AI War on the games tab in Steam and click 'View game cd key'. You'll be able to copy your save games over once the issue with your Steam copy is resolved.

I apologize for the inconvenience. I'll be sure to let you know if I think of anything you can try, though I suspect it's a Steam issue.

Regards,
Revenantus

Offline Echo35

  • Master Member Mark II
  • *****
  • Posts: 1,703
  • More turrets! MORE TURRETS!
Re: This game must be launched from Steam!
« Reply #2 on: October 22, 2009, 11:16:48 pm »
If you REALLY want to play and cant get it working, you can just run it out of your steamapps directory no problem. I do from time to time thanks to Steam messing up with a lot of my games.

Offline zephyr256k

  • Newbie
  • *
  • Posts: 5
Re: This game must be launched from Steam!
« Reply #3 on: October 23, 2009, 12:28:45 am »
getting the same problem, truiong to launch from steamApps folder gives error: "This game must be launched from Steam!
InitSteam failed!"

also runnign windows 7 ultimate x64, it would be interesting to know if anyone running any other version of windows is having the same problem, or if it's just windows 7 x64

Offline Revenantus

  • Arcen Games Staff
  • Hero Member Mark III
  • *****
  • Posts: 1,063
Re: This game must be launched from Steam!
« Reply #4 on: October 23, 2009, 12:32:02 am »
getting the same problem, truiong to launch from steamApps folder gives error: "This game must be launched from Steam!
InitSteam failed!"

also runnign windows 7 ultimate x64, it would be interesting to know if anyone running any other version of windows is having the same problem, or if it's just windows 7 x64

I can confirm that I don't have this issue on my Vista box, so that lends credibility to that theory. Again, contacting Steam's technical support team is advisable.

I'm afraid the only alternative I can offer you right now is to download the game installer separately and to use the cd key you received from Steam to activate it.

Offline zephyr256k

  • Newbie
  • *
  • Posts: 5
Re: This game must be launched from Steam!
« Reply #5 on: October 23, 2009, 12:43:25 am »
Oh yes, I almost forgot, steam's support forums are kaput and the knowledge-base doesn't have anything useful to say.
If an answer appears on that front, I'll post it back here, but I'm not optimistic for that happening anytime today.

EDIT: steam forums back up, a few reports of the same problem there
http://forums.steampowered.com/forums/forumdisplay.php?f=750
« Last Edit: October 23, 2009, 01:58:06 am by zephyr256k »

Offline AmpleRyan

  • Newbie
  • *
  • Posts: 1
Re: This game must be launched from Steam!
« Reply #6 on: October 23, 2009, 02:04:08 am »
Not running through steam on Windows 7 RC 32bit either.
seems that the whole Win7 line is cut from playing the game(through steam)
[...] If they are unable to resolve the issue promptly, you can use the cd key you received from Steam to activate a copy of AI War downloaded from one of our mirrors [...]
weird workaround, but if it works, awesome!

Offline Revenantus

  • Arcen Games Staff
  • Hero Member Mark III
  • *****
  • Posts: 1,063
Re: This game must be launched from Steam!
« Reply #7 on: October 23, 2009, 02:06:15 am »
Not running through steam on Windows 7 RC 32bit either.
seems that the whole Win7 line is cut from playing the game(through steam)
[...] If they are unable to resolve the issue promptly, you can use the cd key you received from Steam to activate a copy of AI War downloaded from one of our mirrors [...]
weird workaround, but if it works, awesome!

We've had a report from an XP user of the same problem, so it might be more widespread unfortunately.

The cd key from Steam is indeed compatible with other versions, as I've tested. Let me know if you have any problems.

Offline Volatar

  • Hero Member Mark III
  • *****
  • Posts: 1,055
  • Patient as a rock
Re: This game must be launched from Steam!
« Reply #8 on: October 23, 2009, 06:03:46 am »
I have the same problem with (the demo) on XP x64.

Offline Fiskbit

  • Arcen Games Contractor
  • Master Member Mark III
  • *****
  • Posts: 1,752
Re: This game must be launched from Steam!
« Reply #9 on: October 23, 2009, 06:04:41 am »
Is this happening to just demo users, or also to users of the full version?
Have ideas or bug reports for one of our games?  Click here to get started with Mantis for Suggestions and Bug Reports.  Thanks for helping to make our games better!

Offline AcidWeb

  • Full Member
  • ***
  • Posts: 127
Re: This game must be launched from Steam!
« Reply #10 on: October 23, 2009, 06:12:17 am »
Is this happening to just demo users, or also to users of the full version?

Most of full version owners here can`t test it because we still can`t input cd-keys  ;)

Offline Fiskbit

  • Arcen Games Contractor
  • Master Member Mark III
  • *****
  • Posts: 1,752
Re: This game must be launched from Steam!
« Reply #11 on: October 23, 2009, 07:06:51 am »
I'll try to do more testing when I'm in the computer labs at school tomorrow and have access to a lot of machines and people with Steam accounts. Here at home, the full version of AI War works for me on Steam, but I don't know anything about the demo.
Have ideas or bug reports for one of our games?  Click here to get started with Mantis for Suggestions and Bug Reports.  Thanks for helping to make our games better!

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: This game must be launched from Steam!
« Reply #12 on: October 23, 2009, 11:17:42 am »
Hey guys,

Okay, so the demo on Steam is completely nonfunctional, as some people have figured out.  It's meant to hook into the Steamworks features, but it is failing to do so because of an appid mismatch, and that's something I need to work out with Valve after 9am PST when they return to work.

This is one where I dropped the ball.  Around 1pm PST yesterday Valve put the demo up for me to test, but I've been quite sick and mostly unconscious since a bit before that, and was not able to.  Naturally, then, it was nonfunctional -- go figure.  The demo from our main site of course works great, but the demo on Steam will need to be fixed up in a few hours from now, when I'm able to coordinate with Valve.

Thanks for your patience with this, and my apologies!  I'm doing much better today, though not back to 100%, and so hopefully I'll be more present and on top of things today.  Of all the times to get sick...

So far as I know, the full game on Steam is working well for everyone, but if that is not true then please let me know.  A few posts that I think were about the demo were a bit ambiguous.

Chris
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!