Author Topic: SlimDX refuses to install  (Read 11739 times)

Offline johncuyle

  • Newbie
  • *
  • Posts: 4
SlimDX refuses to install
« on: January 15, 2010, 04:55:46 pm »
Windows 7 x64
I have the August '09 DX installed

It makes it most of the way through, tries to reinstall directx, fails, and rolls back the installation.  Is this a known issue?  

Edit:  Note that neither the March SlimDX nor the August one will install.
« Last Edit: January 15, 2010, 04:57:20 pm by johncuyle »

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: SlimDX refuses to install
« Reply #1 on: January 15, 2010, 05:32:52 pm »
This isn't a known issue with SlimDX, not that I'm aware of.  I would suggest making sure that you have the prerequisite .NET 3.5 installed, and that your .NET 2.0 isn't corrupted (SlimDX is native to .NET 2.0, so if that is corrupted that can sometimes cause issues with SlimDX -- whereas if .NET 2.0 is completely absent, but .NET 3.5 is present, SlimDX has no problems).  Hope that helps!
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline johncuyle

  • Newbie
  • *
  • Posts: 4
Re: SlimDX refuses to install
« Reply #2 on: January 15, 2010, 08:54:08 pm »
My 2.0 runtime should be fine and I have the most recent Windows SDK installed, so I definitely have .NET 3.5.

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: SlimDX refuses to install
« Reply #3 on: January 15, 2010, 08:57:52 pm »
Hmm -- sure it's not the .NET 3.5 Client Profile?  http://code.google.com/p/slimdx/issues/detail?id=378

I'm not sure what to tell you beyond that, we don't make SlimDX and I've not heard any reports of the issue before.  Their support tends to be pretty fast, as well, though.  I imagine that it's either something missing from your machine, or something else on your machine that is interfering, or something that is corrupt on your machine.  I just can't begin to speculate as to what, because I don't have any visibility into their codebase or their installer.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline johncuyle

  • Newbie
  • *
  • Posts: 4
Re: SlimDX refuses to install
« Reply #4 on: January 15, 2010, 09:48:22 pm »
Yes, I've got the Windows SDK installed.  It includes the full runtime.  Other apps which require it can run.  I can build against it.  This one:  http://www.microsoft.com/downloads/details.aspx?FamilyID=c17ba869-9671-4330-a63e-1fd44e0e2505&displaylang=en

The installation fails while trying to install directx components, which it probably should not be doing as I have the Augus SDK installed.  I'll hit up their support because the error indicates the MSI is corrupt.

I've tried it on two machines now and it hasn't worked on either of them. (I downloaded it independently, so it's not a single bad download copied.)

Thanks.

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: SlimDX refuses to install
« Reply #5 on: January 15, 2010, 09:54:10 pm »
That is very odd indeed -- I am sure their support will have more insight on it; I have spoken to their developers in the past, and they are great guys.  I really wish I could help more directly, but as I say it's a new one on me and requires knowing the innards of their setup packaging, which only they do.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline eRe4s3r

  • Core Member Mark II
  • *****
  • Posts: 2,825
Re: SlimDX refuses to install
« Reply #6 on: January 16, 2010, 05:22:24 am »
Have you tried this yet

http://arcengames.com/forums/index.php/topic,1851.msg11580.html#msg11580

If this fixes it please report back - my geek instinct tells me that it shouldn't.. but if it does, its Slimdx to blame.

According to the post you have to manually extract the installer to that temp directory and *then* install slimdx while that dx9 redist is still in the temp directory..  ::) I can't really say if it'll work.. but tis worth a try.
Proud member of the Initiative for Bigger Weapons EV. - Bringer of Additive Blended Doom - Vote for Lore, get free cookie

Offline knotig

  • Newbie
  • *
  • Posts: 1
Re: SlimDX refuses to install
« Reply #7 on: January 16, 2010, 07:16:39 pm »
I had exactly the same problem and none of the solutions proposed here seemed to help (I'm on Windows 7 x64).

The fix was interesting: I use EFS-Encryption on most of my folders, and removing it from C:\Users\user\AppData\Local\Temp\ as well as from the location of the game-installers resolved the problem for me.

So there might be problem with the way the SlimDX-Installer handles EFS-encrypted files, when copying the DirectX-Files to the %TEMP%-directory.

Anyway, maybe this info is useful for some of you.



Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: SlimDX refuses to install
« Reply #8 on: January 16, 2010, 08:29:38 pm »
Great tip, knotig!  Thanks for the information, I would never have thought of that.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline johncuyle

  • Newbie
  • *
  • Posts: 4
Re: SlimDX refuses to install
« Reply #9 on: January 18, 2010, 12:57:42 am »
No dice with the redist.  I didn't figure it'd work because it's the redistributable version of what's in the SDK, and the installation informed me that my runtime was up to date and exited.  Just in case anyone is wondering, I've got it set to use the release runtimes and not the debug ones (since that can cause problems in rare cases.)

I'm not running EFS.

I'll report back after I get help from the slimDX people.

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: SlimDX refuses to install
« Reply #10 on: January 18, 2010, 01:01:20 am »
Nuts.  Well, hopefully they will know just what the issue is.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!