Author Topic: [Solved] BSOD when quitting  (Read 4319 times)

Offline supergork

  • Newbie
  • *
  • Posts: 3
[Solved] BSOD when quitting
« on: October 26, 2009, 01:11:15 pm »
Hey,

I'm playing v2.0 which I bought from Steam. When I quit the game to windows I get a blue screen of death. Has anyone else encountered this? It's not really a big deal, but it's kind of annoying.

Anyway, the game is great!
« Last Edit: October 26, 2009, 07:03:32 pm by supergork »

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: BSOD when quitting
« Reply #1 on: October 26, 2009, 01:54:07 pm »
Hey,

Glad you're enjoying the game.  I've never heard of that issue before -- we have one other user on the tech support forums reporting a BSOD from the game under different circumstances, but these are the first two instances of BSODs that I've ever heard of in the 5 months the game has been out.

Generally speaking, a BSOD like that is probably either some sort of driver malfunction (video, audio, or network), corrupt software of some sort (one of the prerequisites -- SlimDX, DirectX, .NET 3.5 SP1), a hardware issue, or some sort of windows issue.  Given the timing of this, I'd be reluctant to call this a hardware issue.  Windows corruption, or a messed-up driver or prerequisite would be my best guesses.  I'd suggest starting with the drivers, to make sure that those are all up to date (or in the case of nVidia drivers, potentially that you are not on the 19x.xx versions depending on your hardware, since there are reports all over the place that those may have some bugs for a lot of games).

What version of Windows are you on?  I'd also suggest doing any and all windows updates to make sure that it's as up to date as possible, since some of those include bugfixes that are helpful not just for AI War, but in general for stability.

Hope that helps!
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline supergork

  • Newbie
  • *
  • Posts: 3
Re: BSOD when quitting
« Reply #2 on: October 26, 2009, 03:00:04 pm »
I'm on Vista 64. My guess was it was a video card driver issue. I'll try to update those tonight and let you know what's up

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: BSOD when quitting
« Reply #3 on: October 26, 2009, 03:04:09 pm »
Okay -- good luck!
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline supergork

  • Newbie
  • *
  • Posts: 3
Re: BSOD when quitting
« Reply #4 on: October 26, 2009, 07:02:51 pm »
I just update my drivers for my video card and its fixed. I'm running a Radeon 4800 and updating to the 9.10 drivers fixed it.

Thanks for the help!

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: BSOD when quitting
« Reply #5 on: October 26, 2009, 07:03:27 pm »
Thanks for the info!  I'm sure that will be useful to someone else with a similar card. :)
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!