Author Topic: Impulse Activation  (Read 3177 times)

Offline echelonone

  • Newbie
  • *
  • Posts: 6
Impulse Activation
« on: December 31, 2010, 08:41:12 pm »
I purchased AI War: Children Of Neinzul directly from Arcen and Impulse will not accept the serial while it does accept the serials for both Fleet Command (purchased via Impulse) and The Zenith Remnant (purchased via (GamersGate). You would think that a serial number provided directly from the manufacturer would be accepted via Impulse as with all my other games are. Can you resolve this problem for me?

Offline ShadowOTE

  • Hero Member
  • *****
  • Posts: 517
Re: Impulse Activation
« Reply #1 on: January 01, 2011, 04:00:57 am »
Sounds like a keygen crack issue - which you appear to have already discovered in the main thread. Not sure what impulse does about this, but it's probably the same thing as steam. Of course the problem is that when you're registering a key obtained from a third party (yes, the publisher counts as such in this case) it's difficult to determine who the correct owner actually is without a lot of time and effort. Otherwise it turns into "he says, she says".

Though it's unlikely someone with a cd cracked copy wouldn't just run it again when it didn't work the first time, it is possible they might call in and claim to be the legitimate owner, so you have to verify. As I said, this takes a lot of time and money, and as a result is something valve/stardock (ie, steam and impulse) as well as publishers in general will avoid like the plague.

Offline echelonone

  • Newbie
  • *
  • Posts: 6
Re: Impulse Activation
« Reply #2 on: January 01, 2011, 10:05:06 pm »
I purchased AI War: Children Of Neinzul directly from Arcen and Impulse will not accept the serial while it does accept the serials for both Fleet Command (purchased via Impulse) and The Zenith Remnant (purchased via (GamersGate). You would think that a serial number provided directly from the manufacturer would be accepted via Impulse as with all my other games are. Can you resolve this problem for me?

See my Steam post:  http://forums.steampowered.com/forums/showthread.php?p=19993410#post19993410

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: Impulse Activation
« Reply #3 on: January 03, 2011, 12:28:06 pm »
Actually, it appears that CoN isn't set up for activation with Impulse with third-party keys.  I'll talk with them about that...
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: Impulse Activation
« Reply #4 on: January 03, 2011, 12:32:39 pm »
Well, I've just sent the keys to Starock, at any rate, but I don't know what their schedule looks like, so I don't know how long it will be before they have time to put them in.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline echelonone

  • Newbie
  • *
  • Posts: 6
Re: Impulse Activation
« Reply #5 on: January 03, 2011, 07:17:04 pm »
Well, I've just sent the keys to Starock, at any rate, but I don't know what their schedule looks like, so I don't know how long it will be before they have time to put them in.

Thank you :)

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: Impulse Activation
« Reply #6 on: January 03, 2011, 08:02:06 pm »
You bet!  I'll post here when I hear back from them, at any rate.
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline x4000

  • Chris McElligott Park, Arcen Founder and Lead Dev
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 31,651
Re: Impulse Activation
« Reply #7 on: January 04, 2011, 05:30:11 pm »
Okay, Stardock says that the Children of Neinzul keys should be register-able there now!
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!