Author Topic: Mac version locks up  (Read 3730 times)

Offline x4000

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Re: Mac version locks up
« Reply #15 on: November 08, 2010, 04:13:37 pm »
Any added info that affected folks can provide is appreciated.  The latest discussion of this is here: http://www.arcengames.com/mantisbt/view.php?id=1126

At the moment we're pretty much at an impasse, as I can't duplicate it on my Mac (ever -- I've never seen this one), and nothing we've done has made any difference on the affected macs.  How much memory do people who are affected have in use?  Possibly it's a matter of there literally not being enough RAM, I'm not sure.

I'm still confident we'll figure this thing out with the help of those affected, but right now we don't have any active suspects, let's say.
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Offline Vampyre

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Re: Mac version locks up
« Reply #16 on: November 08, 2010, 05:52:08 pm »
Hi again,

I don't understand every bit of what you are saying, but here is for my part what I know about my machine.

iMac 27", running full screen mode at max resolution (2560 * 1600), 4Gb Ram 1067 Mhz, Intel Core 2 Duo 3,06 GHz. OS X is up to date with the latest version, 10.6.4. For more information on my system, I copied all the information from the sys info tool. You can find it below on RTF format (if you have easier with XML, feel free to ask).

My system is also very clean, as I formatted about a week ago, and don't have anything fancy installed. I have steam installed, and Bootcamp not installed at all.

Hope this help,

PS : Now that I think about it, could it be something to do with permissions in files ? There is no perms in windows, but they exist on Mac OS X. As someone mentionned about the song (i can't remember if it was a song playing when it crashed, but I do remember there was no music when I shut down, and it didn't hurted me hearing a music stopping... So it's a possibility that it crashed by the end of a song...)

Offline missing_22

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Re: Mac version locks up
« Reply #17 on: November 20, 2010, 08:59:37 am »
Hello,

It seems from the bug ticket page that this issue is resolved, but I just had it again.  I'm running the steam version on a 27" iMac, and I'm attaching the ErrorsReportedByEngine.txt file.

Thanks for any help.

Offline x4000

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Re: Mac version locks up
« Reply #18 on: November 20, 2010, 09:02:36 am »
Hello,

It seems from the bug ticket page that this issue is resolved, but I just had it again.  I'm running the steam version on a 27" iMac, and I'm attaching the ErrorsReportedByEngine.txt file.

Thanks for any help.

It was resolved in the latest beta, which is not yet automatically pushed out on steam (it's still in beta for the expansion stuff). You can use the in-game updater to update and resolve this problem, though (and toucan turn off the new expansion, which it will install a beta of as part of that beta). Sorry for the confusion!
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Offline Signata

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Re: Mac version locks up
« Reply #19 on: November 29, 2010, 11:12:30 pm »
By the way, in the last few releases the Mac version has significantly stabilised for me. I was experiencing a crash every hour or so back when I made an earlier post in this thread, but as of today, I haven't had a crash in ages; seems to be rock solid.

Offline x4000

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Re: Mac version locks up
« Reply #20 on: November 29, 2010, 11:29:00 pm »
Awesome!  ;D
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Offline keith.lamothe

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Re: Mac version locks up
« Reply #21 on: November 30, 2010, 08:33:00 am »
Yes, this is a big relief to us, we don't like it when our games crash ;)

Thanks for letting us know :)
Have ideas or bug reports for one of our games? Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!