Author Topic: beta update 07/17, crashreports  (Read 1368 times)

Offline shimohi

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beta update 07/17, crashreports
« on: July 17, 2012, 08:28:21 pm »
dunno if I'm right here, if not, feel free to show me the right direction.
i have 3 crashreports from a session today. first crashes i ever had, my guess its because of the beta patch

Offline keith.lamothe

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Re: beta update 07/17, crashreports
« Reply #1 on: July 17, 2012, 08:42:24 pm »
Thanks for letting us know :)  Do you have any of the following log files?

(ai war directory)/AIWar_Data/output_log.txt
(ai war directory)/RuntimeData/ArcenDebugLog.txt
(ai war directory)/RuntimeData/UnhandledErrors.txt

If so, please attach them here.

I'm not aware of any other crash reports from this version, but it may be that people haven't had much time to try it.

Thanks :)
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Offline x4000

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Re: beta update 07/17, crashreports
« Reply #2 on: July 17, 2012, 08:54:01 pm »
Also if you have a copy of your save and instructions on how to replicate the crash, that would be appreciated!
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Offline x4000

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Re: beta update 07/17, crashreports
« Reply #3 on: July 17, 2012, 08:57:06 pm »
In looking at the crash dumps there, it actually looks like you are running out of RAM.  Are these exceptionally large battles?

You also seem not to have a swap file set up.  You might find this to be of help: http://www.arcengames.com/forums/index.php/topic,10302.0.html

This could of course be some sort of bug, but thus far it looks like an out of memory issue.
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Offline shimohi

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Re: beta update 07/17, crashreports
« Reply #4 on: July 17, 2012, 10:15:22 pm »
thanks for the fast replies, i found 2 of the logs youre looking for, but 'UnhandledErrors.txt' wasnt in my ai war folder.

i only have one autosave left. played with a friend via steam a coop round, after the first crash he hosted the game, but it crashed 2 times again.
my fleet was quite large, about 2500 units, my friend had the same, but a little bit smaller afair. anyways, some days ago, i had some similar fleet and the game was fine without any problems. so i wouldnt say they were exceptionally large.

i cant tell you how to replicate the crashes. first time it happened in the galaxy map, the second time while dragging a box around my whole units. the third time was in the game menue afair, but I'm not sure about that.

i try that fileswap thingy, thanks for the help!