Author Topic: VOTM download link no workey  (Read 2049 times)

Offline Shrugging Khan

  • Hero Member Mark III
  • *****
  • Posts: 1,217
  • Neinzul Y PzKpfw Tiger!
VOTM download link no workey
« on: July 27, 2013, 10:51:58 am »
Yeah. I have the base game and the first four expansions on Gamersgate, and I ordered VOTM directly through Arcen. Got a mail from the shop with a download link, and it worked fine back then. Now I'm trying to install it again on a different machine, and that same download link no longer works.

Arrrrrrrgh! Solutions, please! Hurry up gents, I only have about three more hours before playtime is over!
Save my Saturday!  :'(
The beatings shall continue
until morale improves!

Offline keith.lamothe

  • Arcen Games Staff
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 19,505
Re: VOTM download link no workey
« Reply #1 on: July 27, 2013, 10:53:42 am »
If you have it on one machine you could USB-stick over the RuntimeData/Expansions/5/ folder and that would take care of it :)
Have ideas or bug reports for one of our games? Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline keith.lamothe

  • Arcen Games Staff
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 19,505
Re: VOTM download link no workey
« Reply #2 on: July 27, 2013, 10:54:42 am »
As for the download link itself I believe the direct store says it's time-limited, though I don't know how limited.  Kind of annoying that they don't offer an unlimited option but we weren't able to find one.
Have ideas or bug reports for one of our games? Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline Shrugging Khan

  • Hero Member Mark III
  • *****
  • Posts: 1,217
  • Neinzul Y PzKpfw Tiger!
Re: VOTM download link no workey
« Reply #3 on: July 27, 2013, 10:56:15 am »
But I only have this one with me right now!

Well...actually I noticed that I've got the installer on this HD, for some reason. So, problem solved, I guess...and thanks for the tip, normally it'd be the perfect solution.

Still, broken download links are a bad thing. Just saying  :P
The beatings shall continue
until morale improves!

Offline keith.lamothe

  • Arcen Games Staff
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 19,505
Re: VOTM download link no workey
« Reply #4 on: July 27, 2013, 11:01:18 am »
If we could make them non-expiring we gladly would.

No perfect solutions for direct-sale, it seems.  Either we have a public download link for everything but you have to enter 6 (and growing) license keys whenever you do a new install, or the download links are private and time-limited.  Though possibly there's a non-fastspring option out there for infinite download duration, I think Steven at Soldak set it up on BMTMicro that way, though I'm not sure he set it up that way for all customers as I think it costs him extra to do that - dunno.

Ultimately if no-DRM-at-all is the most important thing for you, then buy direct from us, but if ease-of-redownload is more important, steam (or one of the others) is more important.  And FWIW the steam version has no DRM on it (so you can copy it to your other machines and run it without steam running), you just need to run steam to actually download it.
Have ideas or bug reports for one of our games? Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline TVRobinson

  • Newbie
  • *
  • Posts: 1
Re: VOTM download link no workey
« Reply #5 on: November 15, 2013, 11:42:26 pm »
I'm reinstalling AI War because my HD that AI War was installed on died, unfortunately my VOTM installer was also on that HD and the download link has expired.

Are there any solutions other than buying a new copy of VOTM.

Offline keith.lamothe

  • Arcen Games Staff
  • Arcen Staff
  • Zenith Council Member Mark III
  • *****
  • Posts: 19,505
Re: VOTM download link no workey
« Reply #6 on: November 16, 2013, 11:40:23 am »
I'm reinstalling AI War because my HD that AI War was installed on died, unfortunately my VOTM installer was also on that HD and the download link has expired.

Are there any solutions other than buying a new copy of VOTM.
Please send an e-mail to [email protected] with the addy you used to place the order and we can sort it out :)
Have ideas or bug reports for one of our games? Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!