Author Topic: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?  (Read 4864 times)

Offline Ceildric

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Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« on: December 17, 2012, 06:03:07 PM »
Hi there,

A couple months ago I bought the AI War Alien Bundle at Gamersgate along with what was at that time a pre-order for the Ancient Shadows expansion.  I've been rather busy and I have a bit of a game backlog so only now getting around to installing and trying the game out, though it looks great so far.

The issue is that all of the serial numbers from the Alien Bundle activate on Steam, but the serial number I got with the Ancient Shadows expansion does not.  Steam says it is invalid.  I also do not see a way in-game to manually add the expansion.  I could of course download the games directly from Gamersgate and install them outside of Steam, but I like to have my games organized in one place as much as possible and of course earn achievements which is usually not doable without some kind of platform like Steam.

Anyway, my question is, is this a bug or is this how it was meant to work (i.e. the Gamersgate version of Ancient Shadows never was meant to be Steam compatible for some reason)?  And if it is a bug, is there any way to resolve it please?

Thank you very much.

Offline Mánagarmr

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #1 on: December 17, 2012, 09:08:49 PM »
Ancient Shadows hasn't been processed by Valve yet to accept third party keys. It should, hopefully, in the future, be able to register on Steam. Right now though it isn't possible. It took quite some time before AVWW was redeemable on Steam, so it might be a bit.
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Offline Ceildric

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #2 on: December 17, 2012, 09:56:38 PM »
Thanks much for your reply Moonshine Fox.

Since I have all of the earlier content to play through anyway, I am happy to wait for it to get acknowledged by Valve.  Just wanted to know where I stood, and you provided that info. :)

Offline keith.lamothe

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #3 on: December 18, 2012, 10:38:33 AM »
I believe if you install the expansion into your steam AIW directory (one place you can download that installer: http://www.arcengames.com/w/index.php/aiwar-downloads ) and enter your expansion key in to the game itself after you start it from steam, you'll be able to get the achievements and so on :)
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Offline TheRustyLittleNipper

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #4 on: January 16, 2013, 05:10:11 PM »
Ancient Shadows hasn't been processed by Valve yet to accept third party keys. It should, hopefully, in the future, be able to register on Steam. Right now though it isn't possible. It took quite some time before AVWW was redeemable on Steam, so it might be a bit.

Hey,

Is this still the case? or is my AS key just not working? I can play fine by installing straight to the ai wars directory just its not recognized by steam. I get the message "Invalid Product Code"

dunno if i shoulda made a new post but its a similar (same?!?)  issue :)

2Ben

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #5 on: February 02, 2013, 09:28:39 AM »
Hi all, any update on this question ? I'd love to play Ancient Shadows on steam...

Thanks !

Offline keith.lamothe

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #6 on: February 02, 2013, 11:10:22 AM »
We haven't heard anything else from Valve yet, sorry.

But if you have AIW on steam, and use our installer to install Ancient Shadows into your steam version, I don't think you lose any of the benefits of having AS through steam when actually running the game :)
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Offline chmod007

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #7 on: February 03, 2013, 06:10:02 PM »
We haven't heard anything else from Valve yet, sorry.

It's unfortunate that Valve doesn't resolve these issues in a timely fashion. I certainly appreciate your effort and I have just purchased Ancient Shadows from your store. Thank you all for the great work!

Offline Diazo

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #8 on: February 03, 2013, 10:52:12 PM »
Just chiming in to confirm that once you have the base game installed on Steam, the source of the expansion packs does not matter.

I running at least 2, if not all 4 expansion packs not registered on Steam, but I get all the Steam features because the base game is Steam registered.

To manually install the expansions, just point the installer at your steam directory. Probably c:\program files\steam\steamapps\common\ai war fleet command

D.

Offline keith.lamothe

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #9 on: February 04, 2013, 10:31:11 AM »
We haven't heard anything else from Valve yet, sorry.

It's unfortunate that Valve doesn't resolve these issues in a timely fashion. I certainly appreciate your effort and I have just purchased Ancient Shadows from your store. Thank you all for the great work!
Thank you for the support :)

FWIW, don't hold it against Valve; the fact that they take external keys at all is more than a bit of a favor (though obviously they think it's in their best interest or they wouldn't do it), and in general they're great to work with.  This is just one part of their process that hasn't been streamlined, and it tends to show ;)
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Offline Hearteater

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #10 on: February 04, 2013, 12:13:09 PM »
This is just one part of their process that hasn't been streamlined, and it tends to show ;)
I think you mean...steamlined.

Offline keith.lamothe

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #11 on: February 04, 2013, 12:14:50 PM »
Give that man a rimshot.  Or a headshot.

;)
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Offline chmod007

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #12 on: February 04, 2013, 02:09:31 PM »
FWIW, don't hold it against Valve; the fact that they take external keys at all is more than a bit of a favor (though obviously they think it's in their best interest or they wouldn't do it), and in general they're great to work with.  This is just one part of their process that hasn't been streamlined, and it tends to show ;)

Absolutely. I've been really impressed by Valve many times over, and I think that is cause for high expectations. I certainly appreciate their allowance of external keys and Arcen's pursual to offer that option.

Offline mrhanman

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #13 on: March 15, 2013, 12:59:33 AM »
Are Ancient Shadows beta keys not recognized either?  I assume so, since mine still isn't accepted.

Offline tofmin

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Re: Ancient Shadows Bought at Gamersgate Not Compatible with Steam?
« Reply #14 on: October 21, 2013, 01:46:54 PM »
Any news? :-) Bought AI War + 3 DLC + AS on GG and key for AS still does not work on Steam.

 

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