*can't really be bothered to trawl the entire thread.*
People are still complaining about graphics...really?
But if the graphics are so horrible at first glance, it will put off possible customers. That is undeniable and do not start a discussion about console kiddies and how spoilt they are, it does not change that art in this game is somewhat badly designed. It has nothing to do with it. Graphics should be cohesive and well presenting the game.
I do not want to bash Arcen or you, but if they want to increase sales and such they should present the game in a more lets say "user friendly" way and something that looks easier on the eyes.
The game is already selling amazingly well. Sure, it might sell even better with a face lift - but enough people like the aesthetic, or are at least willing to put up with it for the moment, for it really not to matter all that much!
It's also worth noting that Arcen is tiny and without an art team. There's simply no way for them to currently overhaul the visuals in the way which would be required to make an unequivocal positive boost to their sales. Therefore rather than attempt and fail to do that, they are concentrating on other areas.
I've no doubt at all that the graphics will improve exponentially in the long run. But for now, minor improvements (like texture pack support) will just have to do!