Arcen Games

Other => Website Support => : Dominus Arbitrationis April 19, 2015, 09:15:40 PM

: Wiki Speed
: Dominus Arbitrationis April 19, 2015, 09:15:40 PM
I'm quite interested to know what the speed is for most people. It'll help me decide what to focus on too.
: Re: Wiki Speed
: Draco18s April 19, 2015, 09:43:26 PM
100% of respondents indicate that the speed is like greased lightning.
: Re: Wiki Speed
: Pumpkin April 20, 2015, 03:51:07 AM
50%
For me the wiki is rather slow (a little bit more than other sites), and some rare times I have to resend the query. However, I'm living in France, in a student's room with a bad network. Maybe the main problem isn't from the wiki or Arcen's server.
: Re: Wiki Speed
: Captain Jack April 20, 2015, 03:38:22 PM
Speed is usually pretty good, but even as late as last night I was having instances of the thing coughing and dying when trying to get to it.
: Re: Wiki Speed
: Zebeast46 April 20, 2015, 03:45:19 PM
The wiki is a little slow for me, not that bad though.
: Re: Wiki Speed
: x4000 April 21, 2015, 10:57:32 AM
I am seeing cases where it is literally taking me 60+ seconds to load the release notes page, and submitting updates to the release notes page (which I do a lot) can also take similar amounts of time.  At best it's a 10+ second wait these days.  This is on the SBR release notes page at the moment, which should be incredibly snappy since it's super small compared to some of the larger release notes pages that used to run much faster than this.  I was unhappy with the speed a month ago when it would sometimes take 3-4 seconds to load the page or 10 seconds to do a submit on a really big page.  But now it's almost broken it's so slow for me.  I'm not sure what's up.
: Re: Wiki Speed
: x4000 April 21, 2015, 10:59:16 AM
And now after killing that tab and reopening it, I'm getting it so that it's running "fast" again, where it "only" takes 3ish seconds after I click edit to get to the edit screen, and maybe 6 to get it to save.  The view of that page is taking maybe 2-3 seconds now.  I'm on the latest google chrome.
: Re: Wiki Speed
: Draco18s April 21, 2015, 01:32:41 PM
Took less than a second for me to load the latest patch notes.

That could have been a local problem, Chris.  Browser running high on RAM kind of thing.  Had that problem a few days ago where I was editing a wiki template, so I ended up with FOUR editors active and my browser said, "hug you" and froze for a while.  (3 seconds is still kind of long, but not unusable).

Then yesterday someone pushed my office chair in and the arm rest was juuuust high enough to nudge down the 'm' key on my keyboard.  Came in to work to find Dreamweaver panicking as it filled up with so many 'm's that it couldn't correctly update the editor window (the cursor was between lines and even after I removed the chair and unstuck the offending key, it whisked along for a good 10 minutes before it finally recovered and I was able to undo the mangling).
: Re: Wiki Speed
: x4000 April 21, 2015, 01:50:17 PM
I don't know, the rest of my browser tabs are all fast, so I'm kind of perplexed.  I leave the wiki page open, and the longer it's open the slower it seems to respond the next time I touch it, interestingly.

Right now my overall ram usage is just at 52% of the 24 GB that I have.  That tab seemed to only be using about 40-some MB.  But... looking at it, it does seem to be creeping upwards by about 100kb every 5 seconds or so at the moment.  Then big pauses, then it starts going that again.

I'm curious if anyone else can duplicate the "that tab gets super slow after being left open for a long while."
: Re: Wiki Speed
: ptarth April 21, 2015, 02:52:33 PM
I was updating the Wiki with the Building & Tech tables and it was taking between 5 and 30 seconds to render a preview. I couldn't distil a pattern besides it knowing when I was emotionally weak.
: Re: Wiki Speed
: x4000 April 21, 2015, 04:18:43 PM
That sounds like what it does to me, too. ;)
: Re: Wiki Speed
: Dominus Arbitrationis April 21, 2015, 04:53:01 PM
I don't know, the rest of my browser tabs are all fast, so I'm kind of perplexed.  I leave the wiki page open, and the longer it's open the slower it seems to respond the next time I touch it, interestingly.

Right now my overall ram usage is just at 52% of the 24 GB that I have.  That tab seemed to only be using about 40-some MB.  But... looking at it, it does seem to be creeping upwards by about 100kb every 5 seconds or so at the moment.  Then big pauses, then it starts going that again.

I'm curious if anyone else can duplicate the "that tab gets super slow after being left open for a long while."

Happens to me sometimes. The trick for the super long load times is to just refresh the page or reclick the link if possible. Not ideal, but the best I have ATM.
: Re: Wiki Speed
: x4000 April 21, 2015, 04:53:50 PM
It's often not working for me when I try that, but yeah.
: Re: Wiki Speed
: Dominus Arbitrationis April 21, 2015, 05:00:23 PM
So far the feedback has actually been really helpful. I know that I need to investigate the caching and try to patch that. Hopefully, I'll have a solution quickly, but I might not, unfortunately. :(

EDIT: I believe that I may have helped with some of it.

50%
For me the wiki is rather slow (a little bit more than other sites), and some rare times I have to resend the query. However, I'm living in France, in a student's room with a bad network. Maybe the main problem isn't from the wiki or Arcen's server.

While it could be your internet, that should only affect the first time you load the page due to caching of the information.

I am seeing cases where it is literally taking me 60+ seconds to load the release notes page, and submitting updates to the release notes page (which I do a lot) can also take similar amounts of time.  At best it's a 10+ second wait these days.  This is on the SBR release notes page at the moment, which should be incredibly snappy since it's super small compared to some of the larger release notes pages that used to run much faster than this.  I was unhappy with the speed a month ago when it would sometimes take 3-4 seconds to load the page or 10 seconds to do a submit on a really big page.  But now it's almost broken it's so slow for me.  I'm not sure what's up.

My guess is we are getting more traffic there, and the caching is definitely failing.

100% of respondents indicate that the speed is like greased lightning.

Well we know you is really lucky. :)
: Re: Wiki Speed
: Draco18s April 21, 2015, 05:37:24 PM
100% of respondents indicate that the speed is like greased lightning.

Well we know you is really lucky. :)

That post was a joke because I was the only one to have submitted a vote :P
: Re: Wiki Speed
: ptarth May 12, 2015, 11:34:04 AM
The Arcen site has been rather slow these last couple of days, even with good bandwidth.
The Wiki even more so.
The Wiki Patch Notes for SBR might need to be split into multiple pages soon.
: Re: Wiki Speed
: x4000 May 12, 2015, 11:37:59 AM
It's something else other than just page size on the wiki.  The size of the pages really are not that huge, honestly, compared to other wiki pages which in the past performed a lot better than this.

The forums have been consistently extremely speedy for me -- is that also true for you?  The other parts of the site are what have been slower.
: Re: Wiki Speed
: ptarth May 12, 2015, 11:53:34 AM
Forums have not been noticeably slower.
Mantis and Wiki take up to 30 seconds to load it seems.
Not sure how accurate this is, but it feels right: http://www.monitis.com/pageload/?url=www.arcengames.com/mediawiki&testId=127816
: Re: Wiki Speed
: crazyroosterman May 12, 2015, 12:24:14 PM
the speed feels fine for me.
: Re: Wiki Speed
: Draco18s May 12, 2015, 12:24:26 PM
Neat, but I'm disappointed that there's no way to "live test" a site.  It is pulling cached data when I try (e.g. you did the test, and the results of that test were saved, so when I request a test it only takes it 0.2 seconds for it to say, "Yep, took 15 seconds!" which is not useful information).  If I hit the wiki myself (I'm in the US) it loads in under 5 seconds (took a breath-count of ~3 seconds; long enough to notice the delay, but not long enough for me to consider it excessive).
: Re: Wiki Speed
: ptarth May 12, 2015, 12:30:23 PM
Try removing the testID from the html link or typing in a new address.

http://www.monitis.com/pageload/?url=http://www.arcengames.com/mediawiki/index.php?title=Stars_Beyond_Reach_Beta_Release_Notes
: Re: Wiki Speed
: Draco18s May 12, 2015, 12:43:38 PM
Try removing the testID from the html link or typing in a new address.

New address did it.  The existing address just took me back to the cached result.
: Re: Wiki Speed
: x4000 May 12, 2015, 02:07:09 PM
Okay, I've spent several hours now rooting around in the wiki code, because this was getting ridiculous.  The results: http://www.monitis.com/pageload/?url=www.arcengames.com/mediawiki&testId=127816

It was timing out after 15 seconds before on the test, and now it's 3 seconds.

There was a whole lot of junk that was being loaded that did not seem needed, and I cleared a lot of that out as well as adding object caching in the database.

Quinn, part of that did involve turning off these:
AntiSpoof
AbuseFilter
DismissableSiteNotice
DynamicFunctions
ExpandTemplates
LabeledSectionTransclusion
RegexFunctions
TitleBlacklist
Renameuser
CharInsert
ImportUsers


I left on the other more relevant protection stuff, but if there is anything there that seems more critical than I realized, please let me know. :)
: Re: Wiki Speed
: x4000 May 12, 2015, 02:10:19 PM
...and we're back to the land of suck.  Quinn, I was experimenting with a mediawiki2 installation, and trying to get things imported over.  It was running nice and fast and fresh, but the importing is hit or miss.
: Re: Wiki Speed
: Dominus Arbitrationis May 12, 2015, 06:50:11 PM
AbuseFilter is probably the most important one, most of the others are just stuff that broke templates, but nothing overly major. If we start getting spam over there, I'll re-enable it, but for now I don't think that is necessary.

I do see the new wiki installation and stuff over here, but I do want to know how you were importing pages, since there is a built-in import/export function that typically works. The other thing is the namespaces: if those aren't set up in the new wiki, then it won't all transfer over properly. There is also the chance that because the versions are different it all is messed up. A lot of the stuff we have is set up for 1.19, although I will look into 1.24 now.
: Re: Wiki Speed
: tbrass May 12, 2015, 07:36:24 PM
Okay, I've spent several hours now rooting around in the wiki code, because this was getting ridiculous.

I'm having trouble loading http://www.arcengames.com/mediawiki/index.php?title=Stars_Beyond_Reach_Beta_Release_Notes#Version_0.817

That is some code that definitely deserves optimization ;-)  Otherwise, I haven't noticed any speed issues. Sorry I can't be more helpful here.
: Re: Wiki Speed
: x4000 May 12, 2015, 07:55:10 PM
Yeah, the page is barely loading for me as well.  It may time out, I'm not sure.

In terms of the import/export, I was using their native functions but it only works for pages and you have to select specific pages, etc, etc.  I was hoping for a more robust import/export, but didn't see any such thing.  I really should not have spent so much time on this today, sigh.
: Re: Wiki Speed
: tbrass May 12, 2015, 08:19:51 PM
I'm sorry this is so frustrating for you, Chris! I haven't had any problems, but I am not trying to do what you are doing with it.

My comment was intended purely to insert levity into the situation (i.e. I had trouble accessing SBR Version .817)

Good luck.
: Re: Wiki Speed
: x4000 May 12, 2015, 08:21:52 PM
Ohhhh... haha, I see.  Yeah, the new version will be out within about 30 minutes I hope.  The stupid @#%$#$% page was still not loading well for me, though, so I thought not for you either.
: Re: Wiki Speed
: mrhanman May 12, 2015, 09:13:34 PM
I just tried several pages on the wiki, and they all seem to load quite quick to me.  I guess the upgrade worked, then?
: Re: Wiki Speed
: x4000 May 12, 2015, 09:15:29 PM
I don't know, it goes back and forth.  It may be faster when you're not logged in, I'm not sure.
: Re: Wiki Speed
: Draco18s May 12, 2015, 11:40:30 PM
I see 2-4 second loads, both logged in and logged out.
: Re: Wiki Speed
: ptarth May 13, 2015, 02:01:28 PM
I'm having no issues with the wiki today.

Nothing should be done about this.
: Re: Wiki Speed
: x4000 May 14, 2015, 11:10:48 AM
The main problem is that the cloud servers we're on are pretty unreliable in terms of their performance granted, and it affects the main site way more than it should as well as then the wiki, then mantis, then the forums (in that order).  We're trying to figure out a way to get all of that resolved, because we likely lose some potential customers who come to our site and go "ugh it didn't load fast enough, nevermind."  I literally do that on sites I have a limited interest in, so I'm sure others do also.