Author Topic: can't launch avww (crash error at launch)  (Read 2264 times)

Offline zomb

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can't launch avww (crash error at launch)
« on: June 02, 2012, 01:19:21 PM »
everytime i launch avww, i get a crash error.
i've tried restarting my comp, uninstalling, reinstalling, and installing the steam and non-steam downloads, but i have come to no avail.
the crash error basically says

"oops
the game crashed.
the crash report folder named 'Crash_2012_06_02_101800' next to game
executable.
It would be great if you'd send it to the developer of the game!"

Offline x4000

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Re: can't launch avww (crash error at launch)
« Reply #1 on: June 02, 2012, 01:22:20 PM »
Any other details you can provide?  Usually when something like that happens, it's antivirus or antispyware being overzealous.  I'd try whitelisting AVWW with any such programs you have, and the problem will likely go away.  There are a few threads in the AI War subforum regarding Kaspersky in particular, and recently Norton has been giving problems to our games for some random reason.  There are a few other vendors as well, I seem to recall, but the problems come and go as those companies fix their bad detections and then a year or two later some other bad detection comes up.

Hope that helps!
Have ideas or bug reports for one of our games?  Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline zomb

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Re: can't launch avww (crash error at launch)
« Reply #2 on: June 02, 2012, 01:27:04 PM »
uhm.

in steam, when i check for integrity of game cache in the properties menu, it says I'm missing one file
of course steam fixes it but after i run it, the game still crashes, and the file is missing again when i verify integrity of game cache

Offline keith.lamothe

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Re: can't launch avww (crash error at launch)
« Reply #3 on: June 02, 2012, 01:37:49 PM »
uhm.

in steam, when i check for integrity of game cache in the properties menu, it says I'm missing one file
of course steam fixes it but after i run it, the game still crashes, and the file is missing again when i verify integrity of game cache
Could be that an antivirus program is deleting it :)

Just checking: does your computer get any random crashes or shutdowns?
Have ideas or bug reports for one of our games? Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline zomb

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Re: can't launch avww (crash error at launch)
« Reply #4 on: June 02, 2012, 01:38:16 PM »
none what soever

Offline keith.lamothe

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Re: can't launch avww (crash error at launch)
« Reply #5 on: June 02, 2012, 01:46:56 PM »
none what soever
Good; it's probably an antivirus or other program interfering with it then.
Have ideas or bug reports for one of our games? Mantis for Suggestions and Bug Reports. Thanks for helping to make our games better!

Offline zomb

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Re: can't launch avww (crash error at launch)
« Reply #6 on: June 02, 2012, 01:48:23 PM »
cool. ill check into it and see

Offline zomb

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Re: can't launch avww (crash error at launch)
« Reply #7 on: June 02, 2012, 02:02:15 PM »
I've checked my antivirus program as well as other programs but it doesn't look like those are what is causing this problem.


Offline tigersfan

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Re: can't launch avww (crash error at launch)
« Reply #8 on: June 02, 2012, 02:08:26 PM »
I've checked my antivirus program as well as other programs but it doesn't look like those are what is causing this problem.

What AV program do you use? Have you tried whitelisting AVWW in that program?

Offline zomb

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Re: can't launch avww (crash error at launch)
« Reply #9 on: June 02, 2012, 02:16:26 PM »
oh, i also get this error

"error
there has been an error.
unknown error while running C:\Program Files (x86)\AVWW/AVWW.exe

the application will exit now."

Offline tigersfan

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Re: can't launch avww (crash error at launch)
« Reply #10 on: June 02, 2012, 03:18:00 PM »
What AV program do you use? Have you tried whitelisting AVWW in that program?

Offline zomb

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Re: can't launch avww (crash error at launch)
« Reply #11 on: June 02, 2012, 03:40:17 PM »
not using one actually

Offline tigersfan

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Re: can't launch avww (crash error at launch)
« Reply #12 on: June 02, 2012, 04:16:59 PM »
not using one actually

Hmmm, this might sound like an odd question, but, do you or anyone who uses your computer speak Korean? We've had issues with that in the past.

Also, if you aren't running anti-virus are you running any type of Anti-malware at all?

Offline zomb

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Re: can't launch avww (crash error at launch)
« Reply #13 on: June 02, 2012, 05:14:55 PM »
no one here speaks korean. (i've also read through those threads and those didn't help fix my problem)

i'm not running anything like that currently (just did a system restore to fix a browser problem)

Offline zomb

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Re: can't launch avww (crash error at launch)
« Reply #14 on: June 02, 2012, 05:20:40 PM »
lol actually, that system restore fixed the problem :D thanks anyways!